Terms & Conditions

Website Use Agreement By accessing and using this website, you consent to adhere to our terms and conditions, along with applicable United Kingdom laws. We reserve the right to modify these terms at any moment, effective upon posting. Continued use signifies acceptance of such changes. Disagreement with these terms mandates cessation of website use.

Intellectual Property Rights

• Trademarks: Names and logos, including "Sterling Love" are proprietary to sterlingloves.com or its affiliates. Unauthorized use is forbidden.
• Copyright: Site content, including text, graphics, and software, is protected under intellectual property laws. Usage of the site’s materials or services is restricted without express permission from Sterling Love.

Site Usage You're permitted to use site materials for order placement or purchase purposes only. Any reproduction, modification, or unauthorized use of site content is strictly prohibited.

Product Information Product availability is subject to change. We aim for accuracy but cannot guarantee item availability or delivery timelines. We reserve the right to discontinue products without notice, focusing on customer satisfaction and service excellence.

Ordering and Delivery Product availability and delivery estimates are provided in good faith but are not guaranteed. We will notify customers of any delays or stock issues.

Promotions and Coupons Coupon codes may expire or be subject to specific terms, not applicable to all items or in combination with other offers.

Free Gifts Availability of free gifts is limited and subject to substitution without notice.

Pricing and Errors We strive for accurate pricing but cannot guarantee error-free content. We reserve the right to correct inaccuracies, including pricing errors, without obligation to honor incorrect prices.

Accuracy of Information We endeavor for complete accuracy in product descriptions and specifications but cannot guarantee it. Variations in color, size, and weight may occur.

Payment Methods Preferred payment methods include credit card and Stripe, with transactions possible in multiple currencies. Contact us promptly for order revisions or cancellations.

Privacy Commitment Your privacy is paramount. Please review our Privacy Policy for details. The policy supersedes any conflicting terms within these conditions.

Third-Party Links We are not responsible for the content or accuracy of third-party sites linked to or from our site.

User Submissions Any material submitted to the site becomes the property of Jeulia.com.my, with us obtaining exclusive rights to use, modify, and distribute such content without compensation to the submitter.

Account Security and Fraud We reserve the right to cancel orders or terminate accounts suspected of fraud, prosecuting fraudulent activities to the fullest extent of the law.

Disclaimer sterlingloves.com is not liable for damage or corrosion to silver products from improper use or accidents. Customers are responsible for providing accurate shipping information; incorrect addresses leading to lost parcels will not qualify for refunds.

Customer Inquiries For questions or feedback, reach out to our Customer Service at ssjewelryonline@gmail.com